Here is what some of our customers are saying about FETC...

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The 25 full-time members of the Lebanon Fire Department were apprehensive about attending a "mandatory" ARFF certification course which would further expand their duties which already include fire suppression, rescue, and transporting EMS. The FETC staff instructors were energetic and related the new material to the "stuff" the guys already knew which made the experience far more meaningful.  We walked away feeling the training program was comprehensive and one that was designed to fit the needs of our airport and firefighters, with the bonus of a convenient schedule. - Captain Andy White; President L-3197

The Lebanon Airport would like to thank you and your staff for providing top-notch ARFF training in a manner that was very conducive to addressing the limitation previously encountered at LEB. The creativity and energy of your instructors, the presentation of materials, and flexibility of the well designed program helped to make the training mission overwhelmingly successful to a Class-I Airport.  - Jay Fitzgerald, LEB Airport Operations - Supervisor

I must say that I was really apprehensive to attending a lecture- based seminar on Managing a Mayday... let's face it, we have been banging on the inside for years training for the day RIT is needed. But to be honest with you, 2 minutes into his program, it hit my crew hard. His presentation included video that made your mind think "that could be us" and what-if? This was a very good program that every fireground command officer must see!  Stay Safe Brothers - TJ.   

I have attended many ARFF Programs all over the east coast and this FETC program by far was the best one I've attended over my 20 years in the fire service. - Captain Johnson, LFD

Wow, do these guys know RIT!!! Great class with an incredible amount of information, real case studies with dispatch audio and documented statistics. Thanks for putting so much effort and emotion into your work! Jay Aspland - CT

FETC Service Instructors do a great job of giving real world answers to problems the books don't answer. - FF. B. Olson, KFD

The instructors I met at a recent FETC program are highly knowledgeable and experienced in their "art" of educational delivery. The CTBS class I attended was a real eye-opener and I look forward to more classes. P.T.  NH

The FESH system is a quality product at a fraction of the cost of other competitors. The service provided by FETC from the initial phone call, knowledge of their product, care for packaging and timely shipping was evident. I recieved an email conformation for the shipping and a follow up phone call for what I feel was the ultimate in customer satisfaction. I will definately be ordering from FETC again. Many Thanks... J.D. Atlanta Georgia

I attended "Managing the Mayday" at the Meadowood Area County Fire School in Fitzwilliam, NH. I would like to recommend this class to all of the smaller communities that rely heavily on a mutual aid response to fulfill the operational safety net of RIT. The instructor was worth every penny, using recent case studies, a state-of-art simulation program and real world statistics. He was very  experienced in the limitations that many of us encounter daily and deliver answers to what many of us have. His "outside the box" viewpoint towards Mutual Aid and CRM is definately NOT just a big-city class on how RIT should be done.  Hope to see you again. Tim - RVFD

Mr. Greenwood has a great deal of experience and the ability to teach useful tools to any Volunteer, Paid-Call or Career Fire Department. Plus he shows progressive interests in todays fire service topics. Lieutenant Rich Daughen, PFR

 I recently attended the "MAYDAY" Management seminar hosted in Erma, New Jersey.  I have been involved with R.I.T. / R.I.C. / F.A.S.T for over 10 years now as a student, instructor and author of some MAYDAY S.O.G.'s. I took from Mr. Greenwood's presentation a new respect of MAYDAY management.  The audio/visual presentations sent the message home.  With this new information, I feel confident to take our drills and operations to the next step.  Time well spent, thanks again. Dale Gentek;  E.V.F.C.   Captain, Wildwood, NJ. Fire Department and NJTF-1 Resq-5.

Our volunteer fire department required a higher level of fire instruction with RIT. We utilized FETC to get our fire department going in the right direction with professional training to meet our department's prior level of training within RIT. All of our members from the basic firefighter to our Chief Fire Officer's recieved information to move us foward with RIT procedures and operations. We are already planning on using FETC again, for future RIT training. Andrew W. Engwer; Pembroke, NH. Fire Department

Mr. Greenwood, did a great job delivering the "MAYDAY" Management seminar. I have been actively training with a few good friends for over 10 plus years, we have always focused on the actual "hands-on" training. This class will help us focus on front loading our response along with the command aspect. Very  good selection of videos and audio to bring everything together. I highly recommend this class to everyone. Captain Arthur Hayden - EVFD